Privacy Policy

Our Company Oxyzed Sound & Music Productions Sole Shareholder Co. Ltd with distinctive title "Oxyzed M. EPE" is based in Greece ( TIN: 999869824 / DOU: Amarousiou ) and with G.E.M.H. number. 115701302000 ( hereinafter "Oxyzed" or "Company" ).
This Privacy Policy (hereinafter the "Data Policy") has been established by us in order to inform you about our Company's policy regarding your personal data, which you provide to us.
As a Company we fully respect our customers. Our priority is to protect our customers’ privacy and we are highly responsible for protecting it.
Having as a strategic goal the ensuring of the maximum protection of the personal data of our customers, we consider it our duty to inform you both of our practices and of the choices and rights you have regarding the collection and processing of your personal data in order to you can exercise your legal rights.

OUR PRINCIPLES:

• We absolutely respect our customers and we consider the protection of your privacy, our company's priority.
• We apply full transparency in how we manage your personal data.
• We collect and process your data only for legal, legitimate, clear and predetermined purposes.
• We treat all our customers' information as confidential, applying all necessary and organizational means to protect it.
• We do not disclose or transmit your personal data to third parties without your consent, unless this is permitted by law or by the contractual relationship between us.
• We comply with the applicable legislation to the best of our ability and comply with all our obligations arising from it as a data controller.

WHAT PERSONAL DATA WE COLLECT:

The types of personal data we collect from you depend on the products or services you choose to provide to you. In particular, in the context of fulfilling this transaction through an electronic platform, between us, we collect the following personal data:

• Your personal information (eg your name and VAT number or other identifying information).
• Your contact details (eg telephone number, postal address, email address and fax number).

HOW WE COLLECT YOUR PERSONAL DATA:

When you fill out the online form on our website (https://www.oxyzed.gr/contact) or when you communicate with us directly by email at oxyzed@oxyzed.gr.

When you communicate by phone with one of our associates.

HOW WE USE THE INFORMATION YOU PROVIDE US:

In particular, your personal data may be collected and processed by our Company for the following purposes, deemed necessary for the execution of the contractual relationship between us:

• To issue and send you the purchase invoice.
• To ensure the warranty for the products and services you purchase, based on the specific terms of the transaction between us.
• To notify you of important changes or developments regarding your order up to and including its completion.
• For your communication with us, by e-mail, fax, telephone, or other means, for any matter that arises in the context of the execution of the contractual relationship between us and until its completion, with the receipt of our product or our service, as indicative for answers to questions, clarifications on our products and services provided.
• To delegate your search for any changes or cancellations, in any case of abnormal development of our transaction.
• For the defense of our rights before any Court and any Authority, as well as for the purposes of our execution and compliance with court decisions or provisions of the law, directives, rules, circulars.
• Information from social network pages/What we do when you connect to our company's social network pages:
• We give you the possibility to connect through your Facebook and Instagram account to our Company's website.

RECEIVERS OF DATA AND PURPOSE OF TRANSMISSION

To facilitate the achievement of our purposes, which are stated in the paragraph "HOW WE USE THE INFORMATION YOU PROVIDE US", we may transmit, disclose, grant access to or share your personal data with third parties, but always under conditions that fully ensure that your personal information does not undergo any illegal processing, i.e. other than the purpose of transmission.

In this case third parties may be:

• Partners, associates and subcontractors who provide our company with storage (data hosting) or data hosting services.
• Companies that work with us to complete your order and hopefully our transaction is successful, such as delivery companies (courier).
• Public Services and organizations, public or private law legal entities, judicial authorities, regulatory bodies and organizations, regardless of jurisdiction or degree, as long as this is required by law, court decision, regulation, directive, order, opinion, circular, etc.

HOW WE ENSURE THE PROTECTION OF PERSONAL DATA:

Our company, in order to ensure the proper use and integrity of the personal data it collects, as well as to prevent unauthorized or accidental access, processing, deletion, alteration or other use thereof, implements specific internal compliance policies while taking all appropriate organizational, technical , physical, electronic and procedural security measures, as well as technological standards, in accordance with applicable laws and regulations.

PERIOD WE KEEP PERSONAL DATA:

We keep your personal data as long as the purposes for which they were collected continue, such as completing your order.

If reasonably necessary or required for our returns policy and fraud prevention, we may retain some of your information, where required, even after your order has been completed and at least until our relationship is terminated.

This information is then destroyed from our records and system, in compliance with our company policy, and provided that it is no longer required to fulfill the purposes, which we have described to you above, or to meet the legal, our tax or accounting claims or to defend our rights before any competent Court or any other Authority.

WHAT ARE YOUR RIGHTS:

As our customers, you have the right to request and receive access, information and a copy of your personal data, which we collect and process. In particular you have:

• The right to be informed about how your personal information is being used (such as this notice!).
• The right to access the personal information we hold about you.
• The right to request the correction of inaccurate personal information we hold about you.
• The right to request that we delete your data, or stop processing or collecting it, in certain cases.
• The right to stop sending emails and withdraw your consent/consent to any other processing based on consent/consent at any time
• The right to request that we transfer elements of your data either to you or to another service provider.
• The right to complain to your data protection regulator – in Greece, the Data Protection Authority http://www.dpa.gr/.

If you would like a copy of some or all of your personal data please contact us on our company details under 'How to contact us'.

In any case, our desire is to ensure the accuracy of your personal data. Therefore, if you find that any of your personal data is inaccurate or incomplete, do not hesitate to ask us to correct or complete it.

In addition, we would like to inform you that you have the right to ask us to delete your personal data if (a) it is no longer necessary to fulfill the purposes of the electronic transaction between us, (b) it has been processed unlawfully and beyond the purposes, as described in detail herein (c) is required by law.

You also have the right to withdraw (in whole or in part) your consent to the collection and processing of your personal data by our company. In this case you should take into account that any withdrawal of your consent b may result in the non-completion of our online transaction. In any case, you have the right to appeal to the Personal Data Protection Authority if you consider that you are affected by the processing of your personal data.

We will report any unlawful breach of this website's database or the database of any third party data processor to any and all directly concerned as well as the authorities within 72 hours of the breach, as long as it is apparent that the personal data stored in recognizable form, they have been stolen.

HOW TO CONTACT US:

We always want to hear from our customers (especially if you feel we've neglected you or could serve you better).

• If you have questions or comments about this notice / update,
• You would like us to stop using your information,
• You wish to exercise any of your rights as described above or have a complaint to make,

Please do not hesitate to contact one of our associates, who will be happy to answer any questions you may have, and for more information or clarifications regarding our company's policy for the protection of your personal data, please contact us either by post to the contact details listed below or by e-mail at oxyzed@oxyzed.gr.

Or if you prefer, you can write to us at:

Aigialeias 30, Marousi 151 25, Attica, Greece.

We may change this page from time to time to better respond and update how we process your data.

If we make significant changes, we will make this clear on our website or through other means of communication such as email so that you can review the changes before continuing to use it.